Our return period is 30 days. If 30 days have gone by since your purchase, we're unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate in nature, sanitary goods, hazardous materials, or flammable liquids or gases.
In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request for a product replacement within 30 days of receiving the item. To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via email.